Aged Care Application Support

Comprehensive assistance with aged care assessments, home care packages, and My Aged Care registration. We guide seniors and families through the aged care system with compassion and expertise.

Navigating Aged Care with Confidence

We guide seniors and their families through aged care assessments and home care package applications. Our support includes My Aged Care registration, ACAT assessments, and provider selection to ensure you receive the right level of care.

With deep understanding of the aged care system, we help you access the services and support needed to maintain independence and quality of life.

Elderly care and support services

Aged Care Services We Help With

My Aged Care Registration

Assistance with registering on the My Aged Care portal and creating your online account.

ACAT Assessment Preparation

Help preparing for Aged Care Assessment Team evaluations and understanding the process.

Home Care Package Applications

Support applying for home care packages from Level 1 to Level 4 based on care needs.

Residential Care Applications

Assistance with residential aged care applications and understanding accommodation costs.

CHSP Services

Help accessing Commonwealth Home Support Programme services for basic care needs.

Fee & Cost Explanations

Clear explanations of aged care fees, means testing, and financial arrangements.

Our Aged Care Application Process

1

Needs Assessment & Goal Setting

We assess care needs, discuss goals, and determine the most appropriate aged care services.

2

My Aged Care Registration

We assist with My Aged Care portal registration and profile setup.

3

ACAT Assessment Preparation

We help prepare for the comprehensive aged care assessment.

4

Package Acceptance & Provider Selection

We guide you through accepting care packages and choosing providers.

Types of Aged Care We Support

Home Care Packages

Comprehensive care at home with packages ranging from basic support to high-level care needs. We help you understand the four levels and choose the right package.

Residential Aged Care

24-hour care in aged care homes. We assist with applications, understanding costs, and finding suitable facilities.

Short-Term Care

Transition care, respite care, and short-term restorative care. We help access temporary support services.

CHSP Services

Commonwealth Home Support Programme for basic home help, transport, and social support.

Home Care Package Levels

Level 1
Up to $10,271.10
Basic care needs

For people with basic care needs to stay independent at home.

Level 2
Up to $18,063.85
Low-level care

For people with low-level care needs requiring regular support.

Level 3
Up to $39,310.51
Intermediate care

For people with intermediate care needs and more complex requirements.

Level 4
Up to $59,593.55
High-level care

For people with high-level care needs who want to stay at home.

*Annual package amounts for 2023-24 financial year

Who Needs Aged Care Support?

Our aged care application service is designed for seniors and their families navigating the complex aged care system for the first time or dealing with changing care needs.

We Help:

  • Seniors needing care at home
  • Family members arranging care for elderly relatives
  • Carers supporting elderly Australians
  • Aged care recipients navigating the system
  • People considering residential aged care
  • Those needing respite or short-term care
  • Anyone confused about aged care fees and funding
Elderly people receiving care and support

Aged Care Application FAQs

How long do aged care assessments take? +
ACAT assessments typically take 2-4 weeks from referral to completion. The actual assessment visit usually lasts 1-2 hours. After the assessment, you’ll receive a letter with the outcome within 2-3 weeks. We help prepare for the assessment and manage expectations throughout the process.
What are the costs involved in aged care? +
Costs vary based on care type and financial situation. For home care, there may be basic daily fees and income-tested care fees. For residential care, there are basic daily fees, means-tested care fees, and accommodation costs. We provide clear explanations of all potential costs and help with financial assessments.
Can you help choose aged care providers? +
Yes, we provide provider comparison support and help you evaluate different aged care providers based on services, quality ratings, location, and costs. We can assist with understanding provider agreements and ensuring you choose the right provider for your needs.
What’s the difference between home care and residential care? +
Home care provides support services allowing you to stay in your own home, while residential care involves moving into an aged care facility for 24-hour care. The choice depends on care needs, preferences, and circumstances. We help assess which option is most suitable.
How do I know what level of home care package I need? +
The ACAT assessment determines your package level based on your care needs. Level 1 is for basic care, Level 2 for low-level care, Level 3 for intermediate care, and Level 4 for high-level care. We help you understand the assessment criteria and prepare accordingly.

Start Your Aged Care Journey Today

Book a free 15-minute consultation to discuss your aged care needs. We’ll assess your situation and provide a clear pathway to accessing the right care and support.

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